Monday November 19, 2018

Frequently Asked Questions

Q: I have some questions about a product. How do I get in contact with you?
  1. A: To enquire about any of our products, please head over to our contact page and fill the form out with your details and any question you may have.
Q: What freight companies do you use?
  1. A: Currently we use Fastways as our courier service provider.
Q: How much do you charge for shipping?
  1. A: We charge $6 for New Zealand nationwide shipping on most items (Larger items are extra) and $5.00 extra for Rural Delivery. However, if you plan on purchasing a large quantity of items, please contact us for a freight quote.
Q: Where do you ship to?
  1. A: Currently we ship to New Zealand, Australia, Asia and Europe.
Q: How long will it take to receive my item once I order it?
  1. A: Delivery usually takes between one and three working days for New Zealand and longer for International.
Q: Are your products back by any warranty?
  1. A: Yes. All of our products are backed by a one year warranty.
Q: What is the difference between the reticle options?
  1. A: To see a preview and description of the different NcSTAR reticles, please follow the link below.